How to Get the Best Results
A quick tutorial on capturing strong evidence for authentication.
Photograph in natural light
Avoid harsh shadows and overhead fluorescent lights. Natural daylight near a window gives the cleanest colors and sharpest detail.
Capture multiple angles
You can upload up to 5 photos per scan. More angles = stronger evidence. Include:
- Full product shot
- Close-up of labels, tags, or branding
- Stitching, materials, hardware
- Serial numbers or SKU codes
- Packaging or authentication cards (if included)
Add product context
Fill in brand, model, SKU, and purchase source. Richer metadata cross-checks with the visual evidence and raises your confidence score.
Keep images sharp and focused
Blurry or heavily compressed images reduce our forensic accuracy. Shoot at your camera's native resolution and avoid aggressive filters.
Understanding Your Results
85%+ confidence. Strong forensic evidence supports authenticity. No further action needed.
65–84% confidence. Evidence is good but not definitive. Upload more photos for stronger results.
45–64% confidence. Mixed or incomplete signals. Queued for expert review, results emailed within 24–36 hours.
Below 45%. Insufficient signals. Expert review required with possible request for additional photos.
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